Frequently Asked Questions
Everything you need to know about shopping with Estes.
What is the standard shipping timeframe?
We offer standard shipping across the continental US within 3-5 business days. International shipping typically takes 7-14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Return Portal to generate a prepaid shipping label.
How can I ensure I am ordering the right size?
Each product page includes a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.
What payment methods do you accept?
Estes accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize organic cotton, recycled polyesters, and ethical manufacturing processes to ensure our fashion is both high-quality and environmentally conscious.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.